With nearly 30 years consulting, reorganizing and building businesses across multiple industries, Roland is exactly who Dwellings was looking for to lead the company and our clients into the future. His extensive background in service operations and fresh insights on an old industry are tearing down walls and silos and redefining property management. Driven by family, community and the importance of relationships, he’s on a mission to replace transactions with personal experiences. “El Presidente” as we like to tease him, has spent most of his career leading projects all over the planet. He speaks multiple languages and loves exploring the world and new cultures with his family. They have moved multiple times for long-term overseas assignments, and he uniquely knows what it means and takes to manage a property long distance. He has a lot of great stories and experiences we’re sure you’ll enjoy.
COO and Designated Broker
Charlene has been the glue, holding Dwellings together from our earliest days. Her long and rich corporate history and experience have been crucial to Dwellings’ survival and growth. Charlene is not only an expert in Human Resources and Corporate Operations, she’s a Licensed Broker with a creative passion – a very unique and special combination of skills. We affectionately call her “SheGyver”, as she’s always coming up with solutions and ideas that inspire us all. We’ve learned never to be surprised by her latest projects, whether it be making amazing jewelry, remodeling RVs, or healing the world with natural remedies. You may spot her at the office or chilling around town with her dog Nia.
A leader in the community, a youth athletic coach, and a fire fighter, David is well-known and loved in Seattle. As a father, husband and role model to children and families in the community, David understands life’s many stages and the entire cycle of home ownership. Having lived a life of service to others and having been an entrepreneur in many endeavors, David has developed a loyal following among owners and tenants, providing experience, guidance and financial expertise at all those critical decision points. A highly skilled property manager and a proven leader, we are proud to have David on our Board of Directors. When not putting out fires, saving lives, or training new property managers, you’ll find David at one of the fields, the community pool, or chasing down the next hot food truck. We hope one day to free up David and his busy kids to have a dog. Don’t worry, we won’t give up on that.
A first generation Italian, born and raised in Boston, Marisa comes to Dwellings with a strong work ethic and deep family values. Raising four children in Normandy Park, and active in volunteer work, while managing properties, she has the organizational and problem solving skills to turn chaos into success. With over 17 years in real estate, property management and sales, she joins David to form our Dynamic Duo to continuing building on David’s unblemished record of sales and service. You’ll find her marketing experience invaluable whether you are buying, selling or renting out your property. More importantly, her zest for life and family is infectious. Give yourself an opportunity to meet her and let her help you with your needs and plans.
Rebecca lights up our office every time she comes in, and nothing ever seems to get to her. Rock steady, efficient and focused, she joins Annette and Wendy to manage Dwellings’ largest property portfolio. You can always count on Rebecca to make the most of your investment or make your new home a nest for your family. Rebecca has unique experience in managing vacation rentals as well, and is a critical contributor and leader as we diversify our business and find creative ways to maximize your property income. With all this going on, she still manages to raise an amazing family. Her Zen can be very helpful in those stressful or worrisome times that are inevitable when making decisions about your most valuable investment. Keep an eye out for her in the community, or drop by and meet her. You’ll be glad you did.
A long-time entrepreneur dedicated to serving others, Laura has developed a loyal clientele over the last 20 years, and feels one of the keys to her success is creating and maintaining relationships. Her personal emphasis on holistic transformation and wellness has lent itself well to helping individuals and families through the challenges and blessings of home ownership. She believes home is where we Rejuvenate, Celebrate and Dream, and has practiced this since the early days of Dwellings when she set out with Meg on her journey to personalize the business. As we all navigate through our fast-paced lives, Laura shares with her clients and colleagues to feel the gratitude everywhere we can.
About Dwellings Seattle Property Management
Meg had spent years managing properties and buying and selling homes. The best part of her job was the long term relationships she developed, with owners and tenants alike, founded on trust, knowledge and service.
But working for others, moving onto the next deal, and chasing commissions simply didn’t allow her to spend time doing what she loved most – joining families on their life long journeys of home ownership and growth. And office space for canines being hard to come by, there never seemed to be room for her dog Katie and her toys.
So Meg and Katie struck out on their own and started Dwellings Seattle Property Management in their basement in 2010 to join their clients on their journeys, to build their nest eggs and live their dreams. Meg never imagined the rapid success she would have. It was soon time to move out of the basement and set up shop in Dwellings Seattle Property Management's new store front.
An illness that Meg had long been battling got worse over the last couple of years, as the company continued to grow. Going into 2016, it became clear that new leadership and investments in people and systems were required to step up our services and take the company and our clients to the next level, always staying true to our founding principles.
Having lived overseas and experienced the challenges of managing a home over long distances and across time zones, Roland took the reins to refocus the business and toss old industry paradigms. With an extensive background in service, and reorganizing and improving business operations, he’s already implementing ways to increase return on your property investments and help you live your dreams.
We have been with Dwelling for about 2 years now. Recently relisted our rental property. The repairs/upgrades were reasonable and completed within the first week. The property was rented within four days! Happy partnering with Dwellings. Keep up the great work!
- sasha lien. 5/15/2020
We sold our home and were very nervous about finding a good rental while we figured out our next move. Marisa Quinn was thoughtful, responsive and very knowledgable. Always available to answer questions thoroughly and promptly, she definitely stood out in our experience of dealing with property managers. We own rental properties ourselves and would happily place any of them in the thoughtful care of Dwellings.
- Jamie Fish. 5/13/2020
I can not recommend Roland and his team at Dwellings highly enough. I spent greater than half a decade working at Zillow; I know real estate. Dwellings is the real deal. From our first meeting when he walked me through my own home and dictated the sort of changes he would recommend and details he noticed, it was obvious he had vision and expertise to get our home rented and ready. Our home was rented above market value in less than 48 hours after going live.
Roland and his team do not work with scrub houses or scrub clients. If you have a desirable home, and you have funding to make necessary improvements that will be suggested to you, this team will get your home rented for top dollar- we are renting our property SIGNIFICANTLY higher than market rate and even higher than where their initial projections were set.
This is a detail oriented, professional, world-class organization led by a CEO that is very hands on and exudes the integrity of character we should all hope for in those we trust to protect our assets.
- Rexford Brown. 3/23/2020
Bi-annual update [August 2019]
Dwellings continues to excel in managing my out-of-state property and all contact is always timely and professional .
I don't feel "out-of-touch", because Dwellings provides updates and inspections of my property and keep me informed of necessary maintenance issues.
Monthly deposits are automatic, and I never have to worry.
Roland and team continue to exemplify 5-Star commitment.
[Updated review November 2018]
Roland and the entire Dwellings Team have been managing my property for about 18 months now, and I must say I am still extremely pleased with everything.
The entire Team is very responsive and professional. Roland himself is always available and helpful.
I've had absolutely no problems with Dwellings and they've taken care of the property beautifully. They've performed the required timely inspections, made some great maintenance suggestions, and their web portal helps me keep track of finances and invoices. Dwellings has recently placed our second tenant and all is going well.
As an out-of-state owner, it continues to provide me with great peace of mind to know that the Dwellings Team is looking after the property.
One less thing for me to worry about in this crazy world :)
[Original review September 2017]
Roland and the Dwellings team are rock stars!
Their responsiveness, professionalism, and diligence are beyond compare.
We purchased an income property in the Seattle area, and as the deal was closing, I started to look around for property management companies within the area. Dwellings was the top pick based on several sources, and so I reached out with my initial inquiry.
Roland's quick response and our subsequent discussion reinforced my decision to work with Dwellings on our property. Since then we've had many phone conversations, lots of email correspondence, and an in-person meet-up on site in Washington state, and I can emphatically recommend Dwellings as a solid business choice.
Roland, Charlene, Rebecca, and the rest of the Dwellings team exemplifies top-notch service.
Especially being out-of-state owners, we were concerned about being disconnected from our property.
But the Dwellings team kept us updated on progress as well as being our "eyes on the ground", and we never worried about not physically being there.
As we were closing on the property, the hand-off between our realtor and Dwellings was smooth and worry-free. Our realtor also commented positively about Roland and team, and assured us we were in good hands.
After the property close, Dwellings directed an extensive remodel, and the place looked fantastic. Dwellings has now placed a tenant in our property, and we look forward to years of growth.
I am satisfied that our investment is safe with Roland and the Dwellings team!
- Brian Chiang. 7/8/2019
Dwellings is an excellent high end property management company. I did a ton of research & interviews with multiple Seattle companies and Dwellings stood out from the rest. Roland the CEO was very knowledgable, professional, and friendly. Dwellings has a full service team where each member has a specific role in managing and maintaining your property. They are very well organized and efficient with checklists every step of the way.
To ensure you get top market value, they do an initial assessment of your home and yard to see if it's up to their rental standards. If work needs to be done, they explain why and provide you with estimates. I love how all expenses, work orders, and invoices are saved and accessible on the Dwellings portal, which makes it easy to manage finances at tax time.
We are very happy with the Dwellings team and would highly recommend them to others.
- Scott May. 5/13/2019
And just like that, it has been a year! The whole journey started off with a visit from Roland (CEO of Dwellings) who was absolutely detail oriented in how he visualized the home in the then market and had multitudes of recommendations on prepping the home for prospective tenants. Roland's thought process helped me to get an overall sense of what the next 5 years would potentially look like for Dwellings as a company and gave me greater confidence in entrusting my home to them.
That said, a company is only as good as its people. And that is where Dwellings team (Charlene, Marisa, Suzette, Rebecca, Sean, Tyler & Tom) is this company's strength. Whether it was for the initial tenant placement or coordinating with the builder/contractor for some last min work prior to renting the place out or handling the maintenance requests from the tenant or scheduling the annual inspection - it has been a smooth and seamless ride for me so far. I would like to believe that the key to this partnership or collaboration has been open communication and ensuring that our expectations are aligned with each other. Team has been willing to meet me in the middle on more than one occasion with both my decisions and my random work schedule/travels, all the while being prompt and highly responsive.
Dwellings definitely meets my criteria and I will highly recommend reaching out to them to see if their offerings fit your concept of property management.
- Archana Prasad. 4/28/2019
Everyone that I have interacted with at Dwellings has made me feel like I'm part of the family. They have great attention to detail, cordial nature and provide constant support. They ask questions promptly and take great considerations to make sure we're happy and satisfied with our living situation. Definitely one of the best property management companies I've had the chance to interact with.
- Julieta Sanchez. 3/12/2019
A big shout out and thank you to Marisa Quinn at Dwellings Seattle! We had been looking for a rental home in the Seattle area for 3 weeks and were having a hard time getting property managers to call back or set up tours. A few houses we did tour were "not as advertised". We found a fantastic rental in the Mount Baker neighborhood and submitted an online request for a tour. To my surprise, Marisa called my cell phone a few minutes later and we had a long talk about the property. She arranged for us to tour it the following day and answered our questions via email, text and phone (always staying in touch). Once we made our decision, she helped guide us through their process. She is one of the most pleasant and professional managers we have met. I especially appreciate that she has a great sense of humor which really helps during this stressful time as we were trying to find a new home. Marisa handed us off to other professionals at Dwellings Seattle to finish the contracting and lease execution, but continued to stay in touch with us. The professional "hand holding" that you receive as you move through the process is very reassuring.
- Barry Luke. 3/8/2019
I can’t say enough amazing things about Roland and his team at Dwellings. The entire process from signing the lease to making monthly rent payments via the Dwellings portal, was seamless and extremely user friendly. If we ever needed anything fixed, the team was extremely responsive and readily available. Hands down the best property managment company my family has ever worked with. Thank you Dwellings for finding us our home and being awesome!
- Whitney Edler. 3/2/2019
I have had a great experience renting a home through Dwellings! They have been extremely helpful & accommodating to me as a renter. I’m going into my 4th year as a tenant & I would highly recommend this property company to friends and family. Roland the owner, Marisa, & Charlene are amazing to work with!
- Kelly Schneider. 2/28/2019
Staff are courteous, helpful, and quite responsive to requests and questions. I've had a good experience so far.
- Kristen Basnet. 2/9/2019
I was recently looking for a place to live and I found an ad on Craigslist. This started me working with an awesome agent named Marisa Quinn at Dwellings. Over the couple of weeks of searching I found her to be the most attentive and professional agent I interacted with during my searches. She kept in touch, she always found out the information I was looking for, and she always had other places to show me when something didn't work out. Her work ethic and abilities has set the bar so high I may never find another agent who could hold a candle to her. When you are looking for a rental you would do yourself a disservice if you don't work with her.
- Walter Williams. 2/8/2019
We are currently renting a home managed by Dwellings and very happy! They are responsive with our requests, and do a very good job with making sure maintenance is handled on the home. We are picky renters, and the home we are in is lovely and in a perfect location. We hope to stay here for some time, and fully enjoy working with the team at Dwellings!
- Phaedra Hammonds. 2/5/2019
From the moment I met Roland I felt that my home was in competent hands. As an absentee landlord, I had learned my lesson. The home is beautifully maintained inside and out. The tenants have prompt and competent services through Dwellings, and their cost was more than offset by obtaining a premium rent. From guiding us in landscaping to new blinds, the experience has been excellent.
- Jeanine Thomas. 2/1/2019
They were extremely helpful and accommodating during the leasing process, and since I moved in, all maintenance requests have been completed very quickly. The house is clean and the interior is beautiful. I am so glad I'm renting from Dwellings and would recommend them to anyone!
- Meredith Bailey. 1/27/2019
Have really enjoyed my experience renting with Dwellings last couple years. Very nice, professional, and straightforward people!
- BIB . 1/23/2019
Dwellings has been wonderful to rent with. They are always prompt and professional. There team has made renting a home in Seattle enjoyable and straight forward despite being a first time home renter. I would definitely recommend renting with Dwellings.
- Cooper Scott. 1/22/2019
Roland, Marisa, Charlene and the entire Dwellings team have gone out of their way for us as renters. When we wanted to bring a second pup into our family, they seamlessly coordinated the process with the landlords and helped us reach an agreement that suited all parties. After renting in other locations, I can say that Dwellings really is a step above the rest. When we've needed repairs, the same level of service has been given. It's nice to work with a property management company that not only cares about the landlords, but also tenants happiness.
- Samantha Kersul. 1/22/2019
As a tenant, Dwellings has been wonderful to work with. They're extremely professional, helpful, informative, and quick to respond to requests. I would definitely rent from Dwellings again.
- Maddy Warnke. 1/22/2019
I have been working with Dwellings for over a year now. When my mother passed away her condo needed a lot of work to bring it up to rentable condition. Roland and team did an amazing job of making reasonable recommendations, getting the work done very quickly, handled all of the advertising, and secured a great renter for 15 months at a very good rate for me. I am very busy with work and Dwellings service handles everything, all I do is receive the rent transfers to my account. I am very satisfied and intend to continue to work with this team as my current renters have purchased their own home.
- Patricia Templeman. 1/22/2019
We rented with Dwellings in Ballard. They are a first-rate, professional company. We were very happy with their personal touch, and responsiveness.
- Jim Robenalt. 1/20/2019
We decided to rent out our house in West Seattle last year and have never been landlords before. Dwellings made the process so easy. They 1) prepared the house to be rented for maximum dollars 2) identified a quality renter 3) collected rent and managed all aspects of maintaining the property.
- Joey Delovino. 1/19/2019
We have been working with Dwellings for over two years and have found the experience really pleasant. They are very responsive and we haven't faced any stress or issues. Our property was rented out pretty quickly and Roland (the CEO) himself took care of the process. We would recommend Dwellings to others and looking forward to working them in the coming years!
- Dipti Katewa. 1/18/2019
If you are looking for a property manager and are reading this, stop here and contact Dwellings Seattle Property Management immediately, to sign up with Roland's Team, as there is no reason to look any further. I would like to share my recent experience that shows how (fortunately) Roland, Marisa and his team really works. First, I can't say enough how awesome Roland and his team are. I have been using Dwellings Property Management for almost two years now and could not be happier. I live in San Diego and my rental property is in Seattle. It is nice to know that I can trust Roland and his team to take care of my property even when I am not physically close.
I was referred to Roland and his team from my tax advisor in San Diego, as he could no longer listen any more to my frustration dealing with my previous nightmare of Property Management and Tenants. My previous property management assigned the wrong renters to my house and didn't do anything to make sure my property was well taken care of. I didn't know what was going on in my property, and I didn't know why there were so many unnecessary and unexplained repairs. Not only did Roland help me make sure that we were working with the proper renters but also made sure that my property was taken care of.
As a landlord, if you want your money in your account monthly and you want your property mgmt. team to mitigate repair cost as much as possible, choose Roland and Marisa. They will take care of you as if you are their only customers. One of their great services is that, I never waited more than 1hour for a response from either Roland nor Marisa. I have never had other property managers that does that!
Roland retained and managed multiple contractors (restoration, plumbing, masonry, electrical) around the clock for a few weeks because of the magnitude of diagnosis and repairs due to the damages that the previous tenants/property management created. They had a great team of handymen, gardeners and other contractors that resolved issues quickly and for a reasonable price. All this, while keeping me briefed and putting my property back on the rental market as soon as possible. We were able to get our house rented out quickly thanks to their quick and professional coordination. From photographs, background checks, cleaning services, they will get you what you need within your budget. All of my questions and concerns were/are always answered thoroughly and courteously within a day. Roland and his team were very competent and efficient (and pleasant) and I feel very lucky to have them working on my property.
- Alejandro Nunez. 1/14/2019
Dwellings has done a great job making sure that our property is well taken care of. They respond to maintenance requests in a very timely manner and make sure any other necessary accomodations are met.
- Andrew Price. 1/14/2019
Dwellings and Marisa Quin, the property manager for the home we're renting, have been amazing. They have been hands on since day one and attentive to all of our needs. We love the home we're in and whenever we look to move again, we'll be sure to run our search through Dwellings.
- Matt Milner. 1/14/2019
Great staff very helpful.
- PA Frederick. 1/13/2019
Dwellings to the rescue!
I moved away from Seattle and needed help managing my condo. I shopped around and had a hard time finding a management company that worked for me, then I discovered dwellings: The service provided covered everything I needed from A to Z (and didn't know I needed, but got taken care of anyway!). With minimum engagement and time spent, they took care of updating my place, listing and finding tenants, billing etc. once I signed the papers, my place was rented within the month. They are easy to work with, Roland and staff are very professional and I love how organized they are. Their website and owner portal is top notch. As someone living in different timezones, the website is all I need to keep track of my condo and how things are going. But, what I love most is the peace of mind my condo is in good hands while I am away!
- Ben Sack. 1/13/2019
Roland and the team at Dwellings have been managing our property for 5+ years. I've been extremely happy with their performance. Along with being a savvy businessperson, Roland genuinely cares for his clients and their properties. Our house was built in the early 1900's and his team has done a great job keeping on top of maintenance issues. Dwellings does periodic reviews and is proactive about updates which help keep large problems and expenditures to a minimum. Record keeping is web based and accessible thru the Dwellings web portal. I'd highly recommend Dwellings if you are looking for someone to manage your property.
- Ben Goldstein. 1/12/2019
We have had positive experiences with dwellings as renters. Work orders are completed quickly and the customer service is great. We would definitely recommend renting from them!
- Stacy Seibert. 1/12/2019
Attentive, responsive, enjoyable company from the tenant side.
- Max Dorsch. 1/12/2019
Love renting through Dwellings! They were fast, transparent, and communicative from the day we submitted our application. We rarely have to interact; a good thing IMHO. Highly recommended renting from this company.
- Hunter Lengel Isgrig. 1/12/2019
Roland is a top notch guy!
He had so many great ideas for our property. Roland and his team have very quick response times, “ no waiting there”!
If you are looking for a great property management team you have found it here with Roland and his management team at Dewellings!
- kim jelden. 1/12/2019
The Dwellings, specifically Marisa, have been great to work with. We’ve lived in our town home for two years now. A few maintenance issues, as with any residence, and they were promptly taken care of.
Marisa has been a great communicator and thorough with her follow up.
The portal they use to pay rent, and schedule maintenance issues is very convenient and easy to use.
If you own a home and are considering a property management company, look no further. They are reasonable and diplomatic.
Thank you Dwellings and thank you Marisa.
- Christopher Lucero. 1/12/2019
We've had a pretty good experience with Dwellings. Their portal is pretty straightforward and has never caused us any issue. Paying rent is easy. Their maintenance team is very good about communicating and getting back to us within a reasonable timeframe.
- Brendan Woodell. 1/11/2019
I have been dealing with Dwellings for many years by now. They have done a great job for me with my rental properties. Since I travel a lot, they take care of all the issues. The only time I hear from them in case some of the expenses need to be approved. I have also recommended them to some of my friends.
- Ilya Pankov. 1/11/2019
Roland and team love what they do and it shows. From the first day through our first year with Dwellings we have never been disappointed or surprised with a negative experience. They take great pride in each stage of the intial lease process, from home improvement to yard maintenance, the little details add up to big rewards for both landlord and tenant. Roland and his team are extremely experienced and professional, we would highly recommend them!
- Shain Brady. 1/10/2019
I am coming up on 2 years working with Roland and the Dwellings team. After meeting with a number of property managers to rent out my condo, I knew I made the right decision choosing Dwellings. It’s never easy turning your keys over to someone else, but Roland made the process as seemless as possible. They found A+ tenants for my place quickly and have been transparent about everything. Extra kudos go out to the maintenance team. These guys have gone above and beyond in letting me know if something needs attention and give their recommendations before I make any decisions. Most importantly, Dwellings has left me feeling like I still know what’s going on with my place without actually being there and can take comfort in knowing that my investment is being looked after!
- Jamie Vinoya. 1/9/2019
My family and I rented a home through Dwellings Seattle and we couldn't be more grateful for our experience with them.
The home we had was perfect for my family and myself. The yard was big and enough rooms and bathrooms to accomodate us all. The kitchen was perfect and I wouldnt change a thing about my time there. The memories we have endured there will always be with us.
Our reason for not being there today is because we moved south to be closer to family.
In other words, Dwellings Seattle has helped us out in so many ways and we just truly appreciate how helpful, caring and friendly they were towards my family and myself. They are truly one of a kind.
If you're looking for a home and want to work with people that genuinely care for your well being as well as your family's well being, Dwellings Seattle is who you want to work with. You won't regret it 😊...
- Happy Mama. 1/9/2019
The Dwellings team is very professional and has been a valuable partner in renting our home. Their entire process is well established and we can be completely hands-off. We felt very comfortable with their rental agreement and they have a very rapid response time to any issues that our tenants may have. We would highly recommend them to anyone considering renting their home.
- Jeff White. 1/9/2019
Roland and the team at Dwellings have managed my property for four years. They have been very attentive and keep me up to date with any maintenance or issues that arise. One thing I was concerned about with renting my home getting bad tenants, and/or non-payers. Dwellings has always selected the best people for my house and I’ve never had a problem with anyone paying on time or any damage. I would recommend them if you are looking for a great property manager.
- Court Gunderson. 1/6/2019
We've been working with Roland and his wonderful team at Dwellings for about a year now. They are a one stop shop - from finding a tenant to managing them and assuming full responsibility of ensuring upkeep of our property. Minor issues were taken care of swiftly and when i have had an issue, roland is always reachable to help ensure outlier conditions are dealt with. For remote owners, such as myself, Dwellings are a great fit.
- jayesh govindarajan. 1/2/2019
We hired Roland and his team for a few years ago to take over a rental property. We had other management companies before them, and when problems with renters or maintenance came up, the headaches always seemed to fall on us. With Dwellings, they have taken care of any issues promptly and with minimal stress to us as owners. He has a whole team equipped to handle whatever issues with tenants or with the building that might arise. It is such a relief and different than our prior management companies. This is what you want in a management company. They know the rental business and even helped us with remodeling our rental unit (It turned out amazing!). Roland is knowledgable, professional and hands-on, we really couldn't ask for better people helping us with our rental property. We've even recommended him to friends that now use Dwellings to manage their property.
- Sarah Soares. 1/2/2019
We have had a very positive experience having Dwellings oversee our 7 units in WA. Roland and his team are extremely experienced and professional and entertain a spirit of partnership with their landlord clients. He goes out of his way to recommend way to improve our properties and raise their rental profile. He is very skilled at picking architecture and styling that supports that higher tier rent level. They are responsive to our concerns and often will have addressed issues before we report them. I think that if you are in the premium segment with your properties Roland and his Dwellings team is a very good fit and one I would heartily recommend.
- Simon Asselin. 0/31/2019
My experience with Dwellings is a bit different from the others. After many years of attempting to self managing my own rental property from overseas, I finally decided it was time to have the home managed professionally.
I spoke to a number of property managers around Seattle, but it was my meeting with Dwellings that left a lasting, positive impression. After, our meeting, Roland took the time to visit my home and put together a candid, thorough appraisal of what it would take to maximize my rental returns. It shook me a bit honestly, but every recommendation they made has been validated by the market.
Every interaction I have had with the team at Dwellings has been top notch. They are professional (while still feeling local and 'neighborhoody'), responsive and I would feel very comfortable having them manage my home while I am working overseas.
I am currently working with a construction company on a major remodel of the property (based on Roland's recommendations) after which, I fully intend to make Dwellings my property manager.
- Alex Urmeneta. 0/30/2019
My house had been a rental for several years and I knew it was in need of some upgrades but the thought of organizing an even minor remodel was daunting and I knew too stressful and time consuming for me to be done the way I thought it should be. I was having to reconsider whether or not I still wanted to be a landlord. I decided to put my house on the market but after being on the market for about 8 weeks I began to question my decision. I started doing some research on various property management companies around Seattle and I took notice when I read the reviews on Dwellings. The reviews were mostly excellent. This company not only provided property management services, but it also could provide the homeowner, if needed, with planning and executing a minor (or even a major) remodel with upgrades that would keep the house and property in the kind of condition that discriminating renters want and expect. This concept really appealed to me so I contacted Roland, the CEO of Dwellings. Roland went through my house room by room and made suggestions of relatively minor upgrades that would provide maximum rental benefit to the property, always keeping in mind my budget and the overall goal of a great rental property attracting great renters. I made the decision to sign with Dwellings. The renovations came out beautifully. Dwellings took care of every aspect of the renovations and the leasing of my property. I enjoyed every step of the process and was very impressed by the professionalism of everyone that works there. This is about as stress free as it gets for a landlord. I highly recommend Roland and his team of professionals at Dwellings.
- Anne S. 0/25/2019
Dwellings helped us in all the phases of renting out our home in 2018. They gave us good advice on the necessary updates and managed all of the work; they took care of advertising the rental, screening applicants and getting the contract signed; and they have been managing the property for us, since we live abroad.
We are very happy to be partnering with Dwellings. They have really worked very hard to make the process as easy and transparent as possible; and the quality and timeliness of the remodeling and maintenance work has been great. Above all, we appreciate how quickly and comprehensively they respond to any questions we might have.
I would highly recommend them to anybody that needs property management services in Seattle.
- Patrick Mann. 0/25/2019
Roland and his team are so detailed and I trust they have the best interest of my property in mind with every decision. Their high standards attract quality, long term tenants that I know will treat my property as their own. The team is very responsive every time I have a question. I worked with them on an update to the property and that process was as smooth as could be expected. If we were to acquire another investment property we would definitely trust Roland and the Dwellings team to help with the management.
- Ben Paylor. 0/23/2019
We've been working with Roland and the Dwellings team for the past year and it's been a great experience. The team is very professional, always available when we need them, and are very honest and up front about the property management business. We've truly enjoyed working with them and look forward to working with the team for many years to come.
- Alan Murphy. 0/23/2019
I rented an amazing home from Dwellings from 2017-18. I found the staff easy to work with, accommodating in helping me find a place, responsive when I needed maintenance and communicative about the process of moving out and what to expect.
- Nikki Roberg. 0/22/2019
My house is my largest investment and I have felt confident that the team at Dwellings is taking care of it during my absence.
My job has taken me out of the country and Roland personally has made sure my house was worked upon so all is up to code and getting the best rent possible. Dwellings has a team that is on top of all the bills and repairs if needed. Everything is paperless and online. All is transparent and I feel I am well informed. My neighbors have informed me that my house is well taken care of, thanks to Dwellings.
- Sandra Lobo. 0/22/2019
We hired Dwellings to renovate and remodel and manage our rental home in West Seattle. Roland Gonzalez, owner, and his entire team demonstrated the highest level of integrity, professionalism, and craftsmanship throughout the entire process.
In addition, we found that both Roland and Dwellings were able to provide creative ideas and follow up work which, we are sure, would not have been done by any building contractor who was not also a rental-market manager.
Roland and Dwellings are proficient at accomplishing a remodel which is of the very highest quality. They create an attractive space for a long-term renter who wants the very best, as if they were also the homeowner.
We highly recommend Dwellings Seattle Real Estate.
- Marishka Marten. 0/22/2019
When I moved from the Seattle area a few years ago, I turned to Dwellings to manage the rental of my property there. Since I was going to be too far away to attend to any rental matters personally, I needed an outfit that would take care of the entire process, from finding a tenant to collecting rent, to making sure the house was in order, etc.
As some may know, the risk of renting your house carries with it the possibility of getting a tenant who treats the place poorly or fails to pay the rent. So, I was very pleased when Dwellings found one of the most conscientious persons to rent my house that I’ve ever met. During the subsequent years, my tenant treated the house very well. Dwellings, too, did their part with their periodic inspections, and their quick response when something came up with regard to a maintenance issue.
In 2017, I decided to sell the house and I contracted with Dwellings to handle the sale. Much was arranged via Skype and email, and when I returned to Seattle for the final potion of the process, after my tenant had vacated, there was only a little more that needed to be done to get the house ready for market.
David Karthauser was my agent and handled everything smoothly and professionally. Annette Grupido also stepped in at times, and between the two of them the house sold quickly, easily, and at a fair price.
Overall very pleased. Thank you David and Annette. And there is another detail worth mentioning. A small item of sentimental value had gone missing during painting, cleaning etc. I thought it was never to be seen again, but I received a pleasant surprise from David Karthauser a couple of weeks after the sale closed and I had returned home. David had found the item; he subsequently dropped it in the mail. That extra step of David’s really made my day.
- Victor D. Sandiego. 0/21/2019
Roland and the entire Dwellings team have been great! From our initial meeting I was confident in his knowledge of the market and in his ability to place our property with great tenants quickly, and the team exceeded my expectations. Dwellings provides a premium level of service and if you are looking for a property management company I highly recommend them.
- Patrick Hanks. 0/21/2019
This company is wonderful. They are trustworthy and super responsive. They make it possible for me to rent my house and travel the world with a minimum of stress.
- Cassandra Kennan. 0/20/2019
After interviewing several local property managers with lackluster results, I was so relieved (and impressed) to find Roland and the Dwellings team. I had come across plenty of decent property management reviews from the owner perspective, but good tenant reviews are much more rare. Dwellings had them. As a former renter, myself, I wanted a company that cares about and attends to their tenants. I couldn't believe the difference in quality as soon as I began interacting with the Dwellings team. From the experienced and thoughtful advice about how to prepare my home, to the ease of making updates, to the thoroughness of the documentation, to finding the right tenants - Dwellings has simply been outstanding. Roland has developed a methodology that is based on his experience with the market and a deep understanding of what it takes to create long-term benefit and value - both on the owner side as well as on the tenant side. In my experience, this is unusual and exceptional.
I live out of state so most of this was done over phone and email without even a single glitch; plus the Owner Portal facilitates transactions clearly and easily. I have rarely come across such an organized, professional, and conscientious group - the attention to detail and follow-through are truly world class. They have exceeded my expectations in every area, and I can't recommend Dwellings highly enough. I feel glad and grateful to be working with them. Absolutely FIVE stars - I'd give more if I could.
- Sarah McGuinn. 9/9/2018
Roland and his staff of administrators, property managers, landscapers and technicians are the best of the best in the field. Roland’s niche is high end and luxury properties. He is very meticulous about choosing the best house and landlords. He actually turns down 95%% of requests to be the property manager as he has high criteria. Our stay was very good as we had the backing of Roland to iron out any obstacles to our satisfaction. His rentals are the best we have experienced in our rental history. His team is committed to quality in everything they do and it shows. We highly recommend Dwellings Seattle for your next high end rental experience.
- Mark Kines. 8/16/2018
Roland and his team are a very professional and experienced group. They took control of my property, quickly rehabbed it and had it on the market just in time for the spring rush. They quickly found a high quality tenant and have been handling the property with expertise ever since. I strongly recommend Dwellings for any owners looking for professional management.
- Brian Daley. 7/4/2018
Dwellings Property Management is a real find? The professional team is quick to respond to all issues and they get taken care of as quick as possible. I love putting my home in their hands. The best.
- Brennan Murphy. 6/24/2018
Although I had left a not so good review the other day I must write this review now and say I'm surprised and now feeling better about this company. They finally spoke with me and explained that they had all spoke about what had happened with us in the last days and getting my deposit back fairly.. they took the time to acknowledge their mistake and ensured me they would make changes! I'm happy to say Roland took care of me and made sure to verbally acknowledge the mistake!!
- Ezzie Leone. 6/24/2018
We recently decided to list our home for rent as we moved to a new home. After some research, we quickly realized we needed to work with a property management company that we could trust. From the very first conversation with had with them, we felt Dwellings was the ideal partner in managing our home. Here are a few reasons why:
1) They are not looking to list any home, in any condition. They want to list great homes which attract quality renters. They understand what an investment this is for us, and they help us make the right choices to maintain our home and keep it in the best possible condition.
2) They've proven to be people who go the extra mile and really invest in our partnership. They get back to you very quickly with any questions and manage every detail.
3) They find high quality tenants--fast. We listed our home the day before Thanksgiving, arguably one of the hardest times to get a renter, and due to the marketing work Dwellings did, we had showings that weekend, and renters moved in only a few weeks later.
Deciding to work with Dwellings has been one of the best decisions we've made. We did the work to research and meet with several other "top" property management companies in the area, and they are far and away the best.
- Emma Rush Powers. 2/16/2018
My wife and I couldn't be more pleased with our experience working with Dwellings. As we went through our process of interviewing other property management companies, Roland and the team blew out the competition with their thorough assessments, ability to answer all of our questions, and feel comfortable that they truly would care about our home as much (if not more) than we do.
We felt very confident working with Roland and the team, so we took the leap of faith and opted to work with them. After five months, I can easily say this was one of the best decisions we've ever made. Roland recommended some improvements to our home that fit in our budget and got his team on site quickly, understanding that the sooner they were completed, the sooner we could get tenants into our home.
The team did great work on the renovations, and they captured the home beautifully for the marketing materials. The house went up for rent in November, easily the worst time to rent a home in Seattle, but they found a tenant in less than a week - we couldn't believe it!
Long story short, I wish that every service organization I work with in my life matched the level of professionalism from Dwellings. I just wish I had more homes to rent out so I could work with them more!
Do yourself a favor and stop your search and contact Dwellings right now!
- Mike Powers. 2/13/2018
My experience with Dwellings has been outstanding. I interviewed three companies, with the first two I felt I was just another customer. With Dwellings from the beginning there was personal attention which extends to this day. Roland and his management team were committed to delivering on the expectation that they set for me and they did. My house looks great and it was rented within a few weeks after being placed on the market.
- Decio Shimura. 1/27/2018
I finally found Dwellings after having a bad experience with another property management office, which was not able to find a tenant to my condo in Belltown. Roland the CEO of Dwelling, as well as Marisa and Rebecca, have provided me the best service I could wish for, found a great tenant quickly, and made the entire rental process as easy and quick as I never imagined possible. Highly recommended for everyone who's renting in Seattle and want to get best value for money!
- Yair Cohen. 0/11/2018
We did our due diligence and had a few management teams present their services, both with great reviews. Roland and his team blew us away, you could tell they were top level professionals. The thing that separated Roland and the previous teams that came to our home were the small details, Roland and Charlene spent well over an hour going through each room, bathroom, closet, etc and meticulously identifying improvements we could make. It was an easy decision after spending 10 minutes with them, no sales pitch was needed and it was a very natural decision.
We moved out of the country (Kuwait) so trust is numero uno, communication is front and center - we both know that at any point and time we can reach David or Marisa. Before we put the home on the market we had to have a small piece of our roof repaired due to a leak and an electrical issue with the stove - both were done through Dwellings and we couldn't be happier - more so that anything it didn't cost us an arm and a leg and done with the utmost skill.
We were also surprised with the pricing Dwellings provides - much better than any other we found, absolutely no double dipping. It took about a week or two to find a tenant which also made us happy for obvious reasons. From beginning to end a 10 out of 10 with bonus points - we are extremly happy at the painless experience and highly recommend Dwellings.
Mike & Marta
- Michal Cendrowski. 10/6/2017
As the owner of Seattle Service Pro, our company has had the privilege of being one of Dwellings prime contractors. I have seen Roland Gonzalez, the CEO of Dwellings transform the company into a high quality business with a focus on customer satisfaction. In spite of having a tremendous team, Roland oversees projects to ensure that the smallest of details is not left out. Roland is a tremendous facilitator, communicator and negotiator with a commitment to both tenants/buyers and landlords. We at Seattle Service Pro wish him and his team well and look forward to our continued mutual growth.
- szikszoy . 9/30/2017
Dwellings has been managing my rental property since 2012. When I was ready to put my property on the rental market, I called up four different property management companies. Of the four, Dwellings was the only one to come meet with me on a very snowy day and got my property rented quickly, even when winter is not the ideal time to put a property up for rent.
Roland and team have taken their services to the next level with an online Owner’s Portal for extra security, faster direct deposits, and detailed inspection updates so I know my property is well taken care of.
I appreciate all that Dwellings has done and are proactively doing to make their services even better. I have happily referred them to friends who are looking for property management services, and will continue to use them for years to come.
- James Le. 9/29/2017
As a renter: So far they have been great! Very responsive and professional. We had an issue with the furnace the first few days of moving into a rental and we got a response and resolution instantly. Their online portal makes things extra convenient and easy to manage.
- Tiffany Kosa. 9/29/2017
I scoured the internet looking for a property manager that didn't have the common review of "not being there when needed," seen on many of the others in town. True to all the great reviews I had read, the Dwellings Seattle team did not disappoint! Roland, personally met with us at our property and wad honest and candid which we really appreciate. With his advice and support of David and Marissa, we were able to make beautiful upgrades and found a tenant within one week of being on the market. I look forward to working with the Dwellings Seattle team for years to come. Thanks guys!
- Jeremy Erickson. 9/27/2017
My husband and I have worked with Roland and his team at Dwellings and our experience has been nothing short of stellar. I have to say these guys take customer obsession up to the next level.
Dwellings Seattle has gone above and beyond their role as property management company to redesign and prep our properties for rental and give it a much stronger marketing appeal. Despite setbacks and poor commute, these guys persevere, went to the site on multiple occasions to make sure the property is remodeled to their high standard. Throughout the process Roland and Rebecca maintain a friendly and responsive attitude. These days when a highly rated and responsive business on Yelp is almost a logical contradiction, this level of courtesy is almost unheard of. So talk about going above and beyond! These guys blew past all my expectations!
We have used them on two occasions. Every time their service has been nothing short of exceptional. They are not the only property management company we have used. We went with Dwellings for our most recent purchase for two simple reasons: value and service. At the end of the day we find that there is just so much value in a property manager that solves and deals with issues proactively, and thinks like an owner. I have heard nothing but praises from our tenants in the properties they manage. So far there has not been an incident where we had to run interference, and do not expect to now or in the future, because I know they look after our best and long term interest.
- Audrey Yip. 9/23/2017
Dwellings has managed my townhouse for over three years and initially I was quite impressed with the company. However, after a year my calls were not returned and my property manager did not show at a scheduled home walk-through. As I live overseas, I was then not able to see my property until a year later, August of 2016. To say that I was appalled at the condition of the townhouse is an understatement. I wondered if the property manager had ever been by to check on the unit. I was assured that the tenant would be spoken to concerning cleanliness and strongly encouraged to keep the interior and exterior clean. At that point, I had decided to terminate my association with Dwellings once my tenant's contract was complete.
In September 2016 a broken water pipe caused over $40,000 in damage to the unit. Roland, the new CEO of Dwellings, immediately took charge. He and his team worked with my insurance company, cleaning companies and contractors to get repairs made in a timely manner. The Dwellings team made wise choices with regards to materials and fixtures that, when completed, definitely increased the value of the property. Due to the poor condition of the yard, a landscaper was hired for a complete redesign. As with all interior repairs, Roland emailed me with the suggested layout and materials. The suggestions I made to the original layout/plan were all taken into consideration; I am so pleased with the final product.
To say that I have been impressed with Roland and the Dwellings staff during the past year is a huge understatement. They surpassed all expectations I had after the lack of contact by my previous Dwellings manager. I trust the Dwellings team to care of my property; since I live so far from Seattle, it is comforting to know that they have my best interests at heart. I highly recommend this team.
- Heidi Gleb. 9/22/2017
I have been renting through different rental agencies for over 6 years and Dwelling has completely exceeded my expectations when it comes to a property management company. I first met David when I was in desperate need of a rental. He went above and beyond to help us get into a home that fit our budget as fast as possible. When our lease was up we decided to increase our budget slightly so that we could continue working with Dwellings. Marisa has also been beyond helpful and responds quickly with any questions or concerns we have. I feel completely confident that if I have a maintenance request that David or Marisa will get professionals on the task as soon as possible.
Dwellings feels like a family and I am truly fortunate to be a part of it as a renter and hopefully some day soon, a home buyer.
- Kristen Linck. 8/13/2017
Roland is an absolutely phenomenal property manager to work with. He is incredibly communicative and a fast responder. He is extremely knowledgable. We were moving overseas and needed to make sure our West Seattle condo was in good hands (and that we wouldn't get a call in the middle of the night from our tenants needing something we couldn't easily obtain!). We chose to go through him and his team to rent out our condo, first because they were a better price than the other options we were looking at. But once we met them, it was more than that. You will appreciate working with them! They rented our place out in less than a month (we didn't even lose a month of mortgage), for a price that we were very happy with. We had some work that needed to be done (painting, carpet cleaning) and they handled all of it. They make it easy to deposit and transfer money, and give you a ledger every month that's very straightforward and easy to understand. Highly recommend!
- Jamie Kennedy. 4/23/2017
Dwellings managed my house for over 2 years and did a fantastic job. I highly recommend them and would use them again.
- Clark Peters. 0/30/2017
Dwellings has been such a blessing and a pleasure to work with. Due to some unique circumstances with my husband’s job, we had to move to his new posting within a very tight timeframe. I had interviewed a few property management companies but even in the first interview Roland / Dwellings stood out from their peers. Roland took a genuine interest in the house and in our unique situation and pulled out the stops to make this process easy and seamless for us. The Dwellings team organized the maintenance work to list the house and got it rented within 5 days of listing. They have gone above and beyond every step of the way, with Roland himself negotiating and advising me on lease terms for our new home in another states and reviewing my insurance statements to ensure that we have adequate coverage. They are more than a full-service property management company. They are your property management guardian angels!
- Sarwat Digre. 0/23/2017
Annette Grupido has been our property manager for approximately 3 years. As a real estate agent myself I know how challenging this job can be and Annette knocks it out of the park. It is obvious that she takes pride in what she does and it shows as she really goes the extra mile for her clients and Tenants.
We recently had an issue come up at our home with the plumbing right before the holidays. On Christmas Eve, she spent countless hours going out of her way negotiating between multiple parties, at the same time making sure we, as the Tenants, were taken care of, and the owner could be completely hands off. That is what an excellent property manager is - someone who can handle any issue and allow the owners to be informed without having to do any work. She followed up with us every step of the way to make sure we were informed of the process and worked with us to make arrangements that satisfied both us and the Landlord in the interim. She even came by and stayed at our home while the contractors fixed the issue to verify the work was completed professionally and timely.
Dwellings also recently changed over their system so that everything is online, yet they are still available 24/7 for emergencies. It is super user friendly and easy to keep up on our account this way. I would recommend anyone looking to rent a home, check out Dwellings Seattle, and anyone looking for a property manager contact Annette at Dwellings Seattle right away. Her commitment to excellence is visible in everything she does (and I wish Yelp would let me give her more stars).
- Michelle Choate. 11/30/2016
I really recommend this company to take care of your property. My experience has been great since Mr. Roland Gonzalez took care of my unit in Seattle and I got great benefits. My property is in a great shape to rented. I do appreciate all their hard work in order to get the results.
- Ysley Zambrano. 10/16/2016
My family and I had the best home buying experience with Francisco. I am a soldier currently serving on active duty and my schedule can be quite hectic. Francisco worked around the clock to get us everything we wanted and through our first home buy. I really appreciate everything Francisco and his team did for us. He made it easy and stress free!
- Brooke Sotero. 9/8/2016
These guys care. I rented a quaint bungalow for about 6 months and never have I had such attentiveness from a property management company, ever! In my previous experiences with other companies and landlords I've encountered lots of unreturned emails and unanswered calls, but not from Dwellings. Special thanks to David, we appreciate your efforts and professionalism!